Return Policy

 

Returns:

To be eligible for returns, your item must be in the same condition that you received it, unused and in its original packaging.

We have a ten (10) day returns policy, which means you have ten (10) days after receiving your item to request a return and mail it.

Before return, contact us at azulpuertorico03@gmail.com. Item sent back to us without  first requesting a return will not be accepted.

You will be responsible for paying for your own shipping cost for returning your item.  Shipping cost are non-refundable.

We recommend using a trackable shipping service or purchasing shipping insurance.  We don't guarantee that we will receive your returned item.

Contact us immediately if the item is defective, damaged or if you receive the wrong item so we can evaluate the issue and find a solution.

We can not accept returns on sale items.

We will notify you once we've received and inspected your return(s) and let you know it the refund was approved.  If approved, you'll be automatically refunded on you original payment method.  Please remember that depends on the bank or credit card the refund days can take some time.

You can always contact us at: azulpuertorico03@gmail.com